16 March 2022
A Self-Regulatory Race to the Bottom through Out-of-Court Dispute Settlement in the Digital Services Act
Art. 18 of the draft Digital Services Act [Art. 21 in the final text] will introduce new dispute settlement processes. This addresses a legitimate policy concern, namely the need to enable effective recourse mechanisms for platform decisions. However, the concept fails when trying to combine the best of two worlds: solving disputes through real courts as well as through self-regulation. Art. 18 [Art. 21 in the final text] DSA raises serious concerns and should be substantially modified. Continue reading >>
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24 June 2021
The Digital Services Act wants you to “sue” Facebook over content decisions in private de facto courts
According to Art. 18 of the Commission’s draft for a Digital Services Act [Art. 21 of the final text], Member States shall certify out-of-court dispute settlement bodies which might - at the request of online platform users - review platform decisions. While well-intentioned, this introduction of quasi-courts is incompatible with European Law. Continue reading >>
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